White Mercedes-Benz sedan with Direct Claims branding on the license plate, representing premium accident replacement vehicles available through Direct Claims Australia.
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Extensive Fleet of Vehicles

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Mjor Cities

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Same Day Delivery

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Insured or Uninsured

White Mercedes-Benz sedan with Direct Claims branding on the license plate, representing premium accident replacement vehicles available through Direct Claims Australia.
Icon

Extensive Fleet of Vehicles

Icon

Mjor Cities

Icon

Same Day Delivery

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Insured or Uninsured

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We Deliver Accident Replacement Vehicles

Were you not at fault for your recent car accident and urgently need a replacement vehicle? At Direct Claims Melbourne, we make sure you’re never left without transport.
We understand how stressful it can be when your car is suddenly off the road. That’s why we provide a large fleet of accident replacement vehicles ready for same-day delivery anywhere in Melbourne and across Australia.
Our team coordinates everything — from claim approval to vehicle drop-off — ensuring your replacement car arrives fast, free, and hassle-free. Whether you’re insured or uninsured, you pay nothing out of pocket.
Contact us today and get your Accident Replacement Car delivered the same day so you can stay mobile while your car is being repaired.
White Hyundai hatchback with Direct Claims branding on the license plate, representing reliable accident replacement vehicles and not-at-fault claim services in Australia.

White Hyundai hatchback with Direct Claims branding on the license plate, representing reliable accident replacement vehicles and not-at-fault claim services in Australia.

Our Fleet of Not At Fault Hire Cars

Our Fleet of Not At Fault Hire Cars

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Hatchback Hire

Ideal for short trips, errands, or temporary daily use — compact, efficient, and easy to drive around Melbourne.

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Hatchback Hire

Ideal for short trips, errands, or temporary daily use — compact, efficient, and easy to drive around Melbourne.

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Sedan Hire

Perfect for professionals and families needing comfort and reliability while their car is being repaired.

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Sedan Hire

Perfect for professionals and families needing comfort and reliability while their car is being repaired.

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SUV Hire

Spacious and versatile, great for families or clients who prefer a larger vehicle after an accident.

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SUV Hire

Spacious and versatile, great for families or clients who prefer a larger vehicle after an accident.

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Ute Hire

A practical choice for tradies and contractors who rely on their vehicle for work and daily transport.

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Ute Hire

A practical choice for tradies and contractors who rely on their vehicle for work and daily transport.

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Van Hire

Ideal for commercial clients who need space for deliveries, business use, or moving equipment.

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Van Hire

Ideal for commercial clients who need space for deliveries, business use, or moving equipment.

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Prestige Hire

Drive with class in a premium or luxury model while your vehicle is in repair — perfect for clients with high-end cars.

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Prestige Hire

Drive with class in a premium or luxury model while your vehicle is in repair — perfect for clients with high-end cars.

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Cleaning the interior dashboard of a car with a yellow cloth, showcasing Direct Claims’ commitment to providing clean, sanitized, and COVID-safe replacement vehicles in Australia.

Cleaning the interior dashboard of a car with a yellow cloth, showcasing Direct Claims’ commitment to providing clean, sanitized, and COVID-safe replacement vehicles in Australia.

Our Accident Replacement Vehicles Are Clean and COVID-Safe

At Direct Claims Melbourne, your safety always comes first. Every accident replacement vehicle in our fleet is thoroughly cleaned and sanitised after each use to ensure a safe, hygienic experience for all drivers.

We follow strict COVID-safe protocols, including disinfecting high-contact surfaces, using approved cleaning products, and maintaining regular hygiene checks across all vehicles. Our goal is to provide peace of mind for every client, ensuring that your replacement hire car is spotless, safe, and ready to drive the moment it arrives.

Whether you’re insured or uninsured, you can count on Direct Claims to deliver a clean, reliable, and fully sanitised accident replacement vehicle anywhere in Melbourne or Australia-wide.

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Why Choose Direct Claims for Your Accident Replacement Vehicle

At Direct Claims Melbourne, we do far more than just provide an accident replacement car. Our goal is to make the entire post-accident process simple, stress-free, and completely cost-free for you.

If you weren’t at fault in an accident, our team handles everything — from contacting the at-fault driver’s insurer to recovering all costs on your behalf. We’ll organise your vehicle repairs with trusted Australian repairers and deliver a replacement hire car to your door, often on the same day.

With years of experience in the accident management and insurance industry, we’ve built strong relationships with major insurers and repair networks across Australia. Our Melbourne-based specialists will guide you through every step, ensuring your rights are protected and your car is repaired to manufacturer standards using genuine parts.

Direct Claims team of repair specialists standing together in the workshop, representing expert accident management, vehicle repair, and customer support services in Australia.

Direct Claims team of repair specialists standing together in the workshop, representing expert accident management, vehicle repair, and customer support services in Australia.

What clients say about us

  • After my not at fault accident, they organised a free hire car and dealt with the insurer so I didn’t have to. They made sure I got the proper payout and kept me updated the whole way. Couldn’t recommend them enough!

    Alex Peterson
    Alex Samson
    Not At Fault
  • Direct Claims took care of everything after my accident. I didn’t have to argue with the insurer—they fought for me and made sure I was looked after.

    Mark Rodriguez
    Mark Rodriguez
    At Fault
  • From the hire car to the final payout, Direct Claims made the whole thing simple. Highly recommend their service.

    Ryan Johnson
    Not At Fault
  • Insurance wanted to cut costs, but Direct Claims made sure my repairs were done properly and my payout was fair.

    Tom Bennett
    Tom Bennett
    At Fault

Get in Touch with DirectClaims Melbourne

Contact Us

Had a not-at-fault accident? Our team can help you start your claim and arrange a free hire car

Questions, feedback, or support? Our team’s just a message away.

OR...

FILL OUT A CLAIM FORM TODAY!

We use this form to understand your accidnt a little better so we can assist you as fast as we can.

What clients say about us

  • After my not at fault accident, they organised a free hire car and dealt with the insurer so I didn’t have to. They made sure I got the proper payout and kept me updated the whole way. Couldn’t recommend them enough!

    Alex Peterson
    Alex Samson
    Not At Fault
  • Direct Claims took care of everything after my accident. I didn’t have to argue with the insurer—they fought for me and made sure I was looked after.

    Mark Rodriguez
    Mark Rodriguez
    At Fault
  • From the hire car to the final payout, Direct Claims made the whole thing simple. Highly recommend their service.

    Ryan Johnson
    Not At Fault
  • Insurance wanted to cut costs, but Direct Claims made sure my repairs were done properly and my payout was fair.

    Tom Bennett
    Tom Bennett
    At Fault
  • After my not at fault accident, they organised a free hire car and dealt with the insurer so I didn’t have to. They made sure I got the proper payout and kept me updated the whole way. Couldn’t recommend them enough!

    Alex Peterson
    Alex Samson
    Not At Fault
  • Direct Claims took care of everything after my accident. I didn’t have to argue with the insurer—they fought for me and made sure I was looked after.

    Mark Rodriguez
    Mark Rodriguez
    At Fault
  • From the hire car to the final payout, Direct Claims made the whole thing simple. Highly recommend their service.

    Ryan Johnson
    Not At Fault
  • Insurance wanted to cut costs, but Direct Claims made sure my repairs were done properly and my payout was fair.

    Tom Bennett
    Tom Bennett
    At Fault