Not at Fault? You’re Eligible for a Free Accident Replacement Car
If you’ve been in a not at fault car accident, you’re legally entitled to a replacement hire car — even if you don’t have insurance. At Direct Claims Melbourne, we’ll deliver your hire vehicle the same day while your damaged car is being assessed or repaired.
We handle the entire process for you, including communication with the at-fault driver’s insurer, so you pay nothing out of pocket. Once your claim is approved, we recover all hire costs directly from the other party’s insurer.
Whether you drive a compact car, SUV, or prestige vehicle, we’ll match your vehicle type and keep you mobile until yours is back on the road — fast, fair, and completely stress-free.
Why Choose
When you’re involved in a not at fault accident, choosing the right company to manage your hire car and claim process makes all the difference. At Direct Claims Melbourne, we focus on providing fast, reliable, and stress-free accident replacement vehicle services — all at no cost to you.
Here’s why thousands of drivers across Melbourne trust us with their not at fault car hire:
Why Choose Not at Fault Car Hire Instead of Going Through Your Insurer?
Get Back on the Road Today with a Not at Fault Hire Car
Submit your claim online or contact our Melbourne-based team today. As soon as liability is accepted, we’ll deliver your accident replacement vehicle straight to your home or workplace — often within hours.
We understand that being without a car can disrupt your life. That’s why we offer quick turnaround times, a wide fleet of vehicles, and complete claim management from start to finish — all at zero cost to you.
Had a not-at-fault accident? Our team can help you start your claim and arrange a free hire car