Free Accident Replacement Cars in Melbourne: How It Works

Sep 10, 2023

Direct Claims employee handing car keys to a Melbourne driver receiving a free accident replacement hire car
Direct Claims employee handing car keys to a Melbourne driver receiving a free accident replacement hire car

Discover how to get a same-day accident replacement car in Melbourne at no cost. Whether insured or uninsured, Direct Claims will keep you on the road.

🚗 Free Replacement Car After a Not-at-Fault Accident in Melbourne

Being involved in a car accident can be stressful — especially when you’re left without transport. If the accident wasn’t your fault, you’re legally entitled to a free replacement hire car while your vehicle is being repaired.

At Direct Claims Melbourne, we make the process simple, fast, and completely free. Our team works directly with the at-fault driver’s insurer, so you pay nothing out of pocket.

💼 How Direct Claims Helps You

Once we confirm that you were not at fault, we’ll arrange a replacement vehicle — often delivered the same day — to keep you moving without interruption.

Whether it’s for work, family, or daily errands, we ensure your routine continues smoothly while your claim is processed.

🚙 Our Vehicle Range

We provide vehicles that match your car’s type and quality, so you don’t have to compromise on comfort or functionality.

Hatchbacks & Sedans

SUVs & Utes

Vans & Commercial Vehicles

Prestige & Luxury Cars

Whatever you drive, we’ll have you covered with a comparable replacement vehicle.

⚙️ How It Works

  1. Confirm Liability

We liaise with the at-fault driver’s insurer to confirm that you weren’t responsible for the accident.

  1. Vehicle Match

Tell us your car’s make and model — we’ll provide a similar hire car to suit your needs.

  1. Same-Day Delivery

Once approved, your replacement vehicle is usually delivered within hours.

  1. Zero Cost

All hire costs are recovered directly from the at-fault insurer — not you.

🧾 No Insurance? No Problem.

Even if you don’t have your own insurance, you can still qualify for a free replacement hire car through Direct Claims.
Under Australian law, not-at-fault drivers are entitled to the same benefits, regardless of their insurance status.

🤝 Why Choose Direct Claims Melbourne

100% free for not-at-fault drivers

Fast claim approval and same-day car delivery

Full management of communication and paperwork

Wide range of vehicles available

Trusted by hundreds of Melbourne drivers

From your first call to the day your car is returned, our team ensures everything runs smoothly and stress-free.

📞 Get Back on the Road Today

If you’ve been in a not-at-fault accident in Melbourne, don’t wait.
Contact Direct Claims now and you could be driving your free accident replacement car within hours.

👉 Call 03 8589 2281 or start your claim online to get moving again —
no stress, no cost, no downtime.

Get in Touch with DirectClaims Melbourne

Contact Us

Had a not at fault accident? Our team can help you start your claim and arrange a free hire car

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